Loaner Car Policy

For the convenience of our clients, Winkler Automotive Service Center provides loaner cars, for the time necessary to service or repair your vehicle, when it is anticipated the work will require more than 2-Hours.

Our loaner cars are offered to customers who have called in advance and scheduled their appointment.

Due to insurance regulations, the drivers of our loaner cars must be 21 years of age.

The driver must present a valid driver’s license, credit/debit card, and proof of insurance before operating the vehicle.

Drivers named on the Loaner Agreement are responsible for all charges incurred against the vehicle during use, including tolls, traffic violations, fees, penalties, damages to vehicle including tire and wheel damage, and any costs incurred by Winkler Automotive Service Center.

Once notified that your service has been completed you have 24 hours to return the loaner car. If the car isn’t returned within the 24 hour window a daily usage fee of $90 per day will be charged to the credit card on file.

Body damage and/or any other damage to the loaner car while in the customer’s possession is the sole responsibility of the customer. You are advised to contact your insurance company in case damage or accident as your insurance company is the primary carrier.

A fee of $5.00 per gallon will be charged to the driver who does not return the loaner car with the same level of fuel as when it was checked out.

Mileage is restricted to 125 miles per day. A mileage fee of $0.55 per mile will be charged to any customer who exceeds the daily mileage allowance.

For health reasons, we must insist that there be no smoking or pets in a loaner car. Many people are allergic to smoke and pets. A detail fee of $299.95 will be charged to the driver who smokes or transports pets in our loaner car.

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Copyright © Winkler Automotive Service Center Gaithersburg Auto Repair
401 E Diamond Ave, Gaithersburg, MD 20850 Phone: (301)258-2774